Terms of Service


Welcome to dom-Schluessel.de. dom-Schluessel.de provides access to the website (the "website") and sell our products to you subject to the conditions set out on this page.

1. Payments and Shipping

All orders are shipped by us via post (unless otherwise requested) and come with an invoice. The invoice is due upon receipt of the goods and invoice. If your order is less then Euro 15-, payment is due immediately.

Prices are based on the quantity of the order. The minimum number of keys you can order is two (can be two different numbers / types) or 1 lock. Please contact us for a quote:

2. Your Personal Details

You agree to accept responsibility for all activities that occur under your name.

Please ensure that the details you provide us with are correct and complete and inform us immediately of any changes to the information that you provided if it should effect your order.

3. Your Privacy

Please review our Privacy Details, which say in essence we do NOT sell or give away nor allow anyone access to information you give us.

4. Returns

In addition to your 30-day returns guarantee, customers in the European Union are entitled to a statutory cooling-off period of seven business days. Details vary county to country. Please check with the European Union for details where you live.

5. Pricing and Availability

We list availability information for products sold by us on the website, including on each product information page. Beyond what we say on that page or otherwise on the website, we cannot be more specific about availability. Please note that dispatch estimates are just that. They are not guaranteed dispatch times and should not be relied upon as such. As we process your order, we will inform you by e-mail if any products you order turn out to be unavailable. We are not responsible for the post within Germany or into other countries.

6. Customs

When ordering goods from dom-Schluessel.de for delivery overseas you may be subject to import duties and taxes, which are levied once the package reaches the specified destination. Any additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country, so you should contact your local customs office for further information. Additionally, please note that when ordering from dom-Schluessel.de, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods. Your privacy is important to us and we know that you care about how information about your order is used and shared. We would like our international customers and customers dispatching products internationally to be aware that cross-border deliveries are subject to opening and inspection by customs authorities. For more information please contact your local Customs office.

7. Our Site Details

We reserve the right to refuse access to the website, terminate accounts, remove or edit content, or cancel orders at our discretion. If we cancel an order, it will be without charge to you.

We will do our utmost to ensure that availability of the website will be uninterrupted and that transmissions will be error-free. However, due to the nature of the Internet, this cannot be guaranteed. Also, your access to the website may also be occasionally suspended or restricted to allow for repairs, maintenance, or the introduction of new facilities or services. We will attempt to limit the frequency and duration of any such suspension or restriction.

8. Our Details

Carney GmbH (Incorporated)
Westerwaldstr. 96
D-57299 Burbach, Germany
Mobile: +49 (0)151 14459365
Tel: +49 (0) 2736 3562
Fax: +49 (0) 2736 2150
E-Mail: info@dom-schluessel.de
CEO: Patrick Carney
Registration Number: Siegen HRB 4203
Tax Number: 34 258 281489
UST-ID: DE160891281

German Bank Details

Commerzbank Siegen
Bank Number: 460 400 33
Account Number: 811 393 800
IBAN: DE91 4604 00 33 0811 393 800

Patrick Carney, your lock and key advisor.

Contact us regarding other key numbers or series.
Mobile: +49 151 144 59 365 or Fax: +49 2736 3562